Give nurses' hands back tothe patients who need them
Complete nursing documentation, shift handoff, and clinical decision support entirely by voice. ShiftCare hands the paperwork to AI, and gives the time back to care.
- documentation time
- -85%
- handoff time (down from 45 min)
- 10 min
- target record completeness
- 99%
documentation time
handoff time (down from 45 min)
target record completeness
“Bed 12, vitals stable, BP 118/76, administered 09:00 medication per order”
Global nursing capacity is operating at the breaking point
Documentation burden, handoff gaps, and staffing shortages are directly compromising patient safety.
When handoff breaks down
Recent international cases show that documentation gaps and handoff miscommunication can lead to outcomes that cannot be undone.
Australia · 2024 — A 22-month-old boy died after signs of blood loss went unaddressed in time, amid understaffing.
Ireland · 2022 — A 16-year-old girl with sepsis had treatment delayed over 13 hours due to understaffing and a handoff failure.
Taiwan · 2018 — An exhausted nurse mistakenly administered the wrong solution to a patient, resulting in death.
14M
projected global nursing shortfall
International Council of Nurses (ICN)
1:9–1:13
actual nurse-to-patient ratio in Taiwan (international benchmark: 1:6)
Taiwan MOHW / National Nurses Association
12.61%
annual nurse turnover rate, 2023
Taiwan MOHW / National Nurses Association
60%→80%
of nurses reporting mental health strain
International Council of Nurses (ICN)
From documentation to handoff, the entire care loop by voice
ShiftCare hands the six most labor-intensive parts of nursing work back to AI.
Real-Time Voice Documentation
Nurses narrate while they work. AI converts natural speech into structured records in real time and files each entry to the correct chart field — hands stay on the patient, not the keyboard.
-85% documentation time
Zero-Gap Shift Handoff
AI compiles the shift's records into a handoff summary automatically, synced live with the hospital's NIS — so the next nurse starts fully informed.
Handoff: 45 min → 10 min
Smart Voice-Guided SOPs
Launch standard procedures by voice, with step-by-step spoken guidance and verbal confirmation at critical checkpoints — helping new staff ramp up fast.
Core clinical training: 12 mo → 3 mo
Clinical Decision Support (CDSS)
Surfaces key reminders from the chart and orders before care begins, answers spoken questions about the patient during care, and flags omissions aloud in real time. Built-in logic for Pediatrics, Psychiatry, and General Medicine.
Target: 99% recognition accuracy
AI Supply Cart (optional hardware)
Dispatch by voice. The cart self-navigates, avoids obstacles and foot traffic, and delivers supplies to the right room — cutting physical strain, especially in isolation and high-risk areas.
UWB indoor navigation
Multi-Accent Clinical Speech Recognition
Trained on 100,000+ clinical terms, with mixed Mandarin/English/Taiwanese-Hokkien recognition and AI noise isolation — reliable even in loud clinical environments.
100k+ clinical vocabulary
Real-Time Voice Documentation
Nurses narrate while they work. AI converts natural speech into structured records in real time and files each entry to the correct chart field — hands stay on the patient, not the keyboard.
AI Supply Cart (optional hardware)
Dispatch by voice. The cart self-navigates, avoids obstacles and foot traffic, and delivers supplies to the right room — cutting physical strain, especially in isolation and high-risk areas.
This is how it actually runs
From the moment a shift starts to the moment a record is complete — here's how ShiftCare fits into a nurse's real workflow.
Speak it, and it's documented: Voice Nursing Records
The nurse taps "Start Recording" and simply narrates observations and care actions while working. Speech is transcribed instantly and filed straight into the correct record fields — no pausing care, no catching up on paperwork later, hands always free for the patient.
Everything at a glance: Nursing Decision Support Dashboard
After logging in, nurses immediately see every assigned bed and what's due next. One tap opens a care session — handoff summary, voice documentation, medication, treatment, and final checks all live in the same view, with quick sub-navigation so there's no jumping between separate systems.
A nursing language model built on real clinical data
ShiftCare isn't a general-purpose voice assistant repurposed for healthcare — it was trained for the nursing floor from day one.
Deep research partnership with a medical-center-affiliated school of nursing
100,000+ real clinical handoff voice recordings, spanning Mandarin, Taiwanese-Hokkien, and mixed Chinese-English clinical usage — a proprietary corpus that is difficult to replicate.
- Dialogue act tagging
- Named entity recognition (symptoms, medications, anatomical sites)
- Treatment flow graph construction
- A purpose-built nursing command syntax guide
Training & Refinement Strategy
- 1
Instruction-tuning + supervised fine-tuning
Sharpens the model's grasp of nursing command context and intent.
- 2
Prompt engineering + RAG
Grounds every response in a structured, traceable knowledge base.
- 3
LoRA / PEFT lightweight fine-tuning
Enables real-time inference on edge hardware, lowering latency and cost.
- 4
Continuous field validation
Ongoing testing in live clinical settings drives iterative accuracy improvements.
Built for healthcare-grade security
Every layer, from hardware to transmission, is designed to meet the data-handling standards healthcare institutions require.
- Lightweight single-ear Bluetooth headset paired with a bedside terminal — unobtrusive during care
- Military-grade encryption in transit, from the moment data leaves the point of care
- Compute architecture flexible between cloud and fully on-premise deployment
- Built to align with local healthcare data governance and regulatory requirements
Cloud-accelerated, or fully on-premise
Data sovereignty and IT requirements vary by institution — ShiftCare supports both.
Hybrid Cloud Mode
Cloud compute accelerates model inference while local terminals handle voice capture and display — lower on-site hardware requirements and faster rollout.
- Faster model updates and feature iteration
- Lower on-site hardware and maintenance burden
- Well suited to fast pilots and multi-site expansion
Fully On-Premise Mode
Voice processing, model inference, and data storage all run inside the hospital's own infrastructure, with no external cloud connection — for institutions with strict data-sovereignty requirements.
- Patient data never leaves the facility
- Supports fully air-gapped network environments
- Aligned with data-localization requirements common across US and EU healthcare systems
Validated alongside academic and clinical partners
ShiftCare is currently under field validation at a Northern Taiwan medical-center-level site, with clinical data accumulating continuously.
A Medical-Center-Affiliated School of Nursing
Cross-validation and training of speech recognition, spanning both classroom and clinical practice scenarios.
Northern Taiwan Medical Center
On-site testing of voice wake-word activation, command execution, and the AI supply cart's autonomous navigation and obstacle avoidance.
Aligned with the UN Sustainable Development Goals
By pairing a voice assistant with a smart support cart, ShiftCare improves care quality, reduces medical error, and shortens new-hire training time — advancing Good Health & Well-Being, Quality Education, Decent Work, and Industry Innovation.
Flexible engagement models
Whether you're piloting on a single unit or rolling out hospital-wide, we plan the right path together.
Full-Stack Deployment
A complete hardware and software rollout in one engagement, including NIS integration and post-deployment support.
Subscription Deployment
Scale device count to actual clinical need, with your commitment sized to match.
Institutional & Government Partnerships
Project- or grant-based collaboration with health systems and public-sector bodies to advance care quality at scale.
AI Supply Cart Rental
Existing customers can add cart rental to extend supply-delivery and high-risk-area support.
Every engagement is scoped to your institution's size and needs — leave your details and we'll walk you through them.
For every nurse's hard work, technology that finally listens
Whether you represent a healthcare institution, an academic partner, or a government body, leave your details below and we'll reach out to schedule a one-on-one consultation.